Terms and Conditions

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These Terms & Conditions govern all bookings with villaspaphos.com (Adrian and Chris Falconer – hereinafter described as ‘The Owners’). Any booking made by you, whether through our website or otherwise, shall be deemed an offer by you to rent the relevant villa subject to these Terms & Conditions. The person who makes the booking accepts these conditions on behalf of all members of the party and is responsible for all payment due from the party. By submitting a booking you warrant and confirm to us that you have read these Terms & Conditions and agree to comply with them.

Payments:
A deposit of 30% of the full payment (or full payment if booking within 42 days of departure) must be paid within 7 days of receiving confirmation of your booking. This deposit is not refundable in the event of your cancellation or failure to pay on time. The balance of the cost of your stay must be received not later than 42 days prior to departure (or at the time of booking if this date has passed) and no reminder will be sent. This date will be shown on the confirmation e-mail. If you have not paid in full within 7 days of the balance being due then the Owners reserve the right to cancel the booking without any refund.

Changes by you:
Should you wish to make any changes to your confirmed booking, you must notify the Owners in writing as soon as possible. Whilst we will endeavour to assist, we cannot guarantee we will be able to meet any such requests. Where we can, an amendment fee may be payable together with any costs incurred by ourselves.

Cancellation by you:
You may cancel your booking at any time however no refund will be made for any monies paid. In certain cases any loss, if incurred involuntarily, may be covered by insurance that you may have taken out. 

Changes or cancellation by the Owners:
If deemed necessary, the Owners reserve the right to withdraw, cancel or change the accommodation booking. In this unlikely event, you may be offered the choice of renting our other villa (subject to availability) with the price difference payable/refundable as appropriate, or of receiving a full refund of all monies paid to the Owners. No compensation will be payable by the Owners.


Travel Insurance:
By accepting the Terms and Conditions you are also confirming that you have taken, or will take out, adequate travel insurance to cover all members of your party. Please read your policy details carefully. It is your responsibility to ensure that the insurance cover you purchase is adequate for your particular needs.  

Security:
You are responsible for the security of the villa while you are staying there, ensuring that you close windows and lock doors, as failure to do this is likely to invalidate any insurance.  You are also responsible for any loss or damage to the contents of the villa that may result. 

Behaviour:
It is also your responsibility to ensure that you and the members of your party do not behave in a way which causes offence or danger to others or which risks damage to property. It is your responsibility to ensure that the accommodation and all its facilities are used solely by those individuals accepted for the booking and included in the party details. Any persons, other than those accepted for the booking and included in the party details, found occupying the accommodation  will be required to vacate the accommodation immediately and, as a result of being in breach of the booking terms and conditions, you and your party will be required to vacate the accommodation with immediate effect. In such circumstances the Owners have the right to terminate arrangements made on your behalf, and there will be no refunds, no payment of compensation and no reimbursement of any cost or expenses you may incur as a result. 

Breakages and cleanliness:
The villa is made available by the Owners for letting on the understanding that the property will be left clean and tidy at the time of checkout and all personal waste must be removed from the property. A Security Deposit of £200 is payable with the balance to cover any accidental damage during your stay. You will be held responsible for any damage or breakages to the property caused by you or any of your party and in the event of such occurrence, the incident must be reported to the Owners or their representative immediately. An appropriate amount will be deducted from the Security Deposit to cover  the cost of any breakage or damage caused by you.  The Security Deposit will generally be returned within 14 days after your stay but this may be up to 28 days.

Air conditioning:
Whether the cost of any air-conditioning is included in the villa price, or paid for as a supplement, the units must only be used while you are in the property, with all windows and doors kept closed. Under no circumstances must the units be left on while the property is unoccupied.

Building Work:
Any building work which may commence in the local area is outside of our control, and we cannot be held responsible for any resulting disturbance. However, should we become aware of any building work which may reasonably be considered to adversely affect the enjoyment of your holiday under these Terms And Conditions we will notify you as soon as possible, and wherever possible will offer you the opportunity to transfer to an alternative property at the advertised price. Whilst we assure you of our best endeavours to minimize any inconvenience we regret that we cannot accept any liability in this case.

Swimming pool:
Children must be supervised at all times by parents or other responsible adults when using the swimming pool.  Use of the pool and the surrounding area is entirely at your own risk.  Diving is not permitted.  

Baby Cots and Highchairs:
We can provide a cot and highchair.  The cot  is the portable 'travel cot' style.  There will be a small additional charge.

Villa Check-in /Check-out times:
Access to villas will be after 3pm on your day of arrival to allow time for cleaning and servicing, and must be vacated by 11am on the day of departure.

Liability:
The Owners accept no liability for any loss, personal injury or death however incurred. Although the Owners use all reasonable endeavours to ensure the accuracy of all information provided and the quality and facilities of the properties, the Owners cannot accept any liability whatsoever for any problems that occur while guests occupy the property of their choice. All information has been provided in good faith and no liability is accepted by the Owners for any misrepresentation of property material or accommodation. The Owners or their Property Management Company will not be liable for any loss or delay to or cancellation of your holiday due to industrial disputes, riot, threat of hostilities, political unrest, natural disasters, aircraft grounding, closure of airports, weather conditions or any other circumstances beyond their control.

Complaints:
Once a villa has been booked and paid for in full, your details will be provided to the Owners Property Management Company in Cyprus. In the unlikely event of a problem with your accommodation occurring, whilst you are abroad, you must inform the Property Management Company in the first instance so that the matter can be put right. If the Property Management Company cannot resolve the problem to your satisfaction at the time, you should contact the Owners direct.