These
Terms & Conditions govern all bookings with villaspaphos.com (Adrian
and Chris Falconer – hereinafter described as ‘The Owners’).
Any booking made by you, whether through our website or otherwise, shall
be deemed an offer by you to rent the relevant villa subject to these
Terms & Conditions. The person who makes the booking accepts these
conditions on behalf of all members of the party and is responsible for
all payment due from the party. By submitting a booking you warrant and
confirm to us that you have read these Terms & Conditions and agree
to comply with them.
Payments:
A deposit of 30% of the full payment (or full payment if booking within
42 days of departure) must be paid within 7 days of receiving
confirmation of your booking. This deposit is not refundable in the
event of your cancellation or failure to pay on time. The balance of the
cost of your stay must be received not later than 42 days prior to
departure (or at the time of booking if this date has passed) and no
reminder will be sent. This date will be shown on the confirmation
e-mail. If you have not paid in full within 7 days of the balance being
due then the Owners reserve the right to cancel the booking without any
refund.
Changes
by you:
Should
you wish to make any changes to your confirmed booking, you must notify
the Owners in writing as soon as possible. Whilst we will endeavour to
assist, we cannot guarantee we will be able to meet any such requests.
Where we can, an amendment fee may be payable together with any costs
incurred by ourselves.
Cancellation
by you:
You
may cancel your booking at any time however no refund will be made for
any monies paid. In certain cases any loss, if incurred involuntarily,
may be covered by insurance that you may have taken out.
Changes
or cancellation by the Owners:
If deemed necessary, the Owners reserve the right to withdraw, cancel or
change the accommodation booking. In this unlikely event, you may be
offered the choice of renting our other villa (subject to availability)
with the price difference payable/refundable as appropriate, or of
receiving a full refund of all monies paid to the Owners. No
compensation will be payable by the Owners.
Travel
Insurance:
By accepting
the Terms and Conditions you are also confirming that you have taken, or
will take out, adequate travel insurance to cover all members of your
party. Please read your policy
details carefully. It is your responsibility to ensure that the
insurance cover you purchase is adequate for your particular needs.
Security:
You are responsible for the security of the villa while you are
staying there, ensuring that you close windows and lock doors, as
failure to do this is likely to invalidate any insurance.
You are also responsible for any loss or damage to the contents
of the villa that may result.
Behaviour:
It
is also your responsibility to ensure that you and the members of your
party do not behave in a way which causes offence or danger to others or
which risks damage to property. It is your responsibility to ensure that
the accommodation and all its facilities are used solely by those
individuals accepted for the booking and included in the party details.
Any persons, other than those accepted for the booking and included in
the party details, found occupying the accommodation will be required to vacate the accommodation immediately and,
as a result of being in breach of the booking terms and conditions, you
and your party will be required to vacate the accommodation with
immediate effect. In such circumstances the Owners have the right to
terminate arrangements made on your behalf, and there will be no
refunds, no payment of compensation and no reimbursement of any cost or
expenses you may incur as a result.
Breakages
and cleanliness:
The
villa is made available by the Owners for letting on the understanding
that the property will be left clean and tidy at the time of checkout
and all personal waste must be removed from the property. A Security
Deposit of £200 is payable with the balance to cover any accidental
damage during your stay. You will be held responsible for any damage or breakages to the
property caused by you or any of your party and in the event of such occurrence, the
incident must be reported to the Owners or their representative
immediately. An appropriate amount will be deducted from the Security
Deposit to cover the cost of any breakage or damage caused by
you. The Security Deposit will generally be returned within 14
days after your stay but this may be up to 28 days.
Air
conditioning:
Whether
the cost of any air-conditioning is included in the villa price, or paid
for as a supplement, the units must only be used while you are in the
property, with all windows and doors kept closed. Under no circumstances
must the units be left on while the property is unoccupied.
Building Work:
Any
building work which may commence in the local area is outside of our
control, and we cannot be held responsible for any resulting
disturbance.
However, should we become aware of any building work which may
reasonably be considered to adversely affect the enjoyment of your
holiday under these Terms And Conditions we will notify you as soon as
possible, and wherever possible will offer you the opportunity to
transfer to an alternative property at the advertised price. Whilst
we assure you of our best endeavours to minimize any inconvenience we
regret that we cannot accept any liability in this case.
Swimming
pool:
Children must be supervised at all times by parents or other
responsible adults when using the swimming pool.
Use of the pool and the surrounding area is entirely at your own
risk.
Diving is not permitted.
Baby
Cots and Highchairs:
We
can provide a cot and highchair. The cot is the portable 'travel
cot' style.
There will be a small additional charge.
Villa
Check-in /Check-out times:
Access
to villas will be after 3pm on your day of arrival to allow time for
cleaning and servicing, and must be vacated by 11am on the day of
departure.
Liability:
The
Owners accept no liability for any loss, personal injury or death
however incurred. Although the Owners use all reasonable endeavours to
ensure the accuracy of all information provided and the quality and
facilities of the properties, the Owners cannot accept any liability
whatsoever for any problems that occur while guests occupy the property
of their choice. All information has been provided in good faith and no
liability is accepted by the Owners for any misrepresentation of
property material or accommodation.
The
Owners or their Property Management Company will not be liable for any
loss or delay to or cancellation of your holiday due to industrial
disputes, riot, threat of hostilities, political unrest, natural
disasters, aircraft grounding, closure of airports, weather conditions
or any other circumstances beyond their control.
Complaints:
Once
a villa has been booked and paid for in full, your details will be
provided to the Owners Property Management Company in Cyprus. In the
unlikely event of a problem with your accommodation occurring, whilst
you are abroad, you must inform the Property Management Company in the
first instance so that the matter can be put right. If the Property
Management Company cannot resolve the problem to your satisfaction at
the time, you should contact the Owners direct.